Meet Your Agents

Front desk — answers, qualifies, books 24/7

The always-on front desk. The moment someone calls, texts, messages your site, or fills out a form, the Assistant answers in seconds — greets them, answers questions, qualifies them, and books the appointment onto your calendar. Every missed call gets an instant text back, so a voicemail never costs you a job.

What it does

• Answers calls, SMS, web chat, and DMs 24/7
• Instant missed-call text-back within seconds
• Qualifies leads and books them to your calendar
• Answers FAQs on services, hours, pricing, and area
• Escalates hot leads to you in real time

Outbound — reactivation, follow-ups, quotes, training

Your outbound engine. The Employee wakes up your old and cold leads with reactivation campaigns, runs relentless follow-up until people respond, sends and chases quotes and estimates, and handles onboarding and training — turning a dead database back into booked work.

What it does

• Reactivates cold and past leads with outbound campaigns
• Runs persistent follow-up until they reply or book
• Sends quotes and estimates — and follows up on them
• Onboards and trains new customers
• Logs every outbound touch in your CRM

Runs it all — orchestration, voice, reputation, reporting

The conductor of your whole AI team. The Manager orchestrates and supervises every other agent, handles inbound and outbound voice, runs your reputation and review pipeline, and sends you clear reporting — turning all that activity into decisions you can act on.

What it does

• Orchestrates and supervises every other agent
• Handles voice calls and call routing
• Runs your reputation and review pipeline
• Tracks KPIs and sends clear, plain-English reporting
• Flags issues and tells you what needs attention

Social media — posts + content calendar

Your content engine. Echo plans, writes, and schedules on-brand posts across your platforms and keeps a consistent content calendar so you stay top-of-mind without lifting a finger. It turns your jobs, reviews, and offers into a steady stream of content and keeps engagement alive.

What it does

• Plans and writes on-brand posts for your platforms
• Runs a consistent content calendar so you never go quiet
• Turns reviews, jobs, and offers into content
• Replies to comments and direct messages
• Reports on what's actually driving engagement

Marketing — campaigns, offers, ad & email copy

The marketing brain. Spark builds and runs your campaigns, crafts the offers that make people act, and writes high-converting ad, email, and SMS copy. It tests angles, finds what works, and feeds the leads it generates straight into your funnel.

What it does

• Builds and runs marketing campaigns end to end
• Crafts offers and promotions that convert
• Writes ad copy for Google and Meta
• Writes email and SMS campaign copy
• A/B tests messaging and tracks results

Finance — reads numbers, advises (never moves money)

Your finance analyst. Ledger reads your numbers, tracks profitability by service and channel, flags rising costs and margin leaks, and advises on pricing and budget — all in plain English. It is advisory only and never moves, transfers, or touches a dollar.

What it does

• Reads and summarizes revenue, spend, and cash flow
• Tracks profitability by service, channel, and campaign
• Flags rising costs and margin leaks early
• Advises on pricing and budget decisions
• Read-only — never moves or touches your money

Sales — works deals, objections, the close

The deal-maker. Closer works your active opportunities through the pipeline, handles objections in real time, follows up until there's a decision, and asks for the sale. It keeps deals moving so good leads don't go cold while you're busy on the job.

What it does

• Works active deals through your pipeline
• Handles common objections in real time
• Follows up persistently until a yes or no
• Sends proposals and books closing calls
• Hands won deals off to onboarding

Customer support — answers in your voice

Your support team that never clocks out. Remedy answers customer questions 24/7 in your brand voice, resolves common issues, and handles complaints with empathy — pulling from your FAQs, policies, and docs, and escalating to a human only when it truly needs to.

What it does

• Answers customer questions 24/7 in your brand voice
• Resolves common issues and how-to requests
• Handles complaints with empathy, escalates when needed
• Pulls answers from your FAQs, policies, and docs
• Logs every conversation and frees up your team

SEO — keywords, titles, content that ranks

Your growth-over-time engine. Summit researches the keywords your customers actually search, writes the titles, meta, and content that rank, and optimizes your existing pages — building the organic visibility that brings in leads you don't have to pay for.

What it does

• Researches keywords your customers actually search
• Writes titles, meta, and headers that rank
• Produces SEO content and local landing pages
• Optimizes existing pages for search
• Tracks rankings and organic traffic over time